Description

Description and Requirements

The Opportunity

The Sales & Use Tax Director - this role oversees all aspects of sales and use tax including monthly compliance filings, taxability analysis, system configuration, reporting, and risk mitigation. The Director provides strategic guidance, manages a high-performing team, and drives continuous improvement across the indirect tax function.

Key Responsibilities

• Develop and execute the company's overall sales and use tax strategy, ensuring alignment with business goals and regulatory requirements.
• Serve as the primary subject matter expert for all sales/use tax matters across the organization.
• Oversee prep, filing, and remittance of monthly, quarterly, and annual sales and use tax returns across all applicable U.S. jurisdictions.
• Ensure accurate tax calculations, reporting, and documentation in accordance with federal, state, and local regulations.
• Lead all state and local sales/use tax audits, inquiries, and notices; manage responses and negotiate with taxing authorities.
• Oversee tax engine configuration (Vertex) and integrations with ERP and billing platforms.
• Collaborate with IT and Finance to implement tax-related system changes.
• Partner with cross-functional teams - including Procurement, Accounts Payable, Billing, and Sales to ensure correct tax treatment of transactions.
• Provide guidance on tax implications for new products, services, business models, and M&A activities.
• Communicate complex tax issues clearly to non-tax stakeholders

Required Qualifications

• Bachelor's degree in accounting, finance, or related field.
• 10 years of experience in U.S. sales and use tax, including leadership.
• Deep knowledge of multistate tax laws, nexus standards, and indirect tax compliance.
• Experience managing tax engine system, Vertex.
• Demonstrated ability to lead and develop tax teams.
• Excellent communication, stakeholder management, and change leadership skills.

Preferred Qualifications

• Experience in a multi-entity, multi-state corporate environment.
• ERP experience, Workday.

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $112,000 - $149,300. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

$112,000 - $149,300


Requisition #: 15153

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