Description

As a Marketing and Customer Strategy (MCS) team member, you will blend strategic, analytical, and creative thinking to drive customer-centric growth for your clients. You will consult across industries, throughout the world, and on a range of topics (e.g., brand & marketing strategy , growth strategy, value proposition, innovation, and customer experience).

As a Senior Consultant, Marketing Science, you will have the opportunity to contribute to the design, measurement, and analysis of existing and new brands , influencing changes in the global marketplace. You will analyze and synthesize various data sources, including primary research and client data. You will have the opportunity to contribute your insights and recommendations to the team, collaborating with a talented, passionate, and highly interdisciplinary team whilst developing and building some of the world's lead ing brands.

In your day-to-day, you will:

Be Analytical and Strategic

• Manage the design, analysis, and synthesis of diverse data sources, including quantitative research, qualitative research, and client data warehouses, to help solve our clients' business challenges

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  Develop interview guides and surveys

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  Analyze historical customer behavioral and financial data

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  Generate designs for marketing sciences experiments (e.g., conjoint)

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  Leverage analytics tools (e.g., R, Python) and employ statistical techniques such as regression modeling, conjoint modeling, structural equation modeling, etc.

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  Synthesize and analyze data to discern insights that contribute to the team's understanding of the relationships between customer perceptions , behavior, and lifetime value

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  Participate in the generation of creative hypotheses, with the goal of influencing and monetizing customer behavior

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  Infer implications for the client's overall business, marketing, and brand strategies

Be Creative and Build Ideas

• Follow industry trends and related data/analytics processes and businesses, contributing ideas, actively participating in concept testing for new campaigns, customer experiences, or business innovations, and learning and adapting to cutting edge technologies in data analysis to drive efficiency

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  Develop processes and tools to monitor and analyze model performance and data accuracy

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  Actively contribute to MCS initiatives by sharing ideas, preparing presentation materials for internal stakeholders, and product design/business case materials for internal leadership

Manage Time, Clients, and Projects

• Clearly communicate insights from data analysis to internal and external stakeholders through clear and engaging narratives

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  Support the management of quantitative and qualitative research projects from kick off to delivery

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  Manage time efficiently to monitor and execute project components, including the development of presentations, survey instruments and data analysis for multiple projects at a time

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  Collaborate closely with colleagues from other disciplines ( e.g. Strategy, Design, Innovation) to ensure broad understanding of approaches and conclusions

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  M entor cross functional team members, providing advice and coaching on advanced marketing science modeling techniques.

Who You Are:

Knowledgeable

• 3+ years of professional experience in marketing analytics and/or data science

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  A passion for problem solving, creative expression and improving the way companies relate to customers

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  A willingness to push your thinking, attack issues from multiple angles and stretch yourself to provide outstanding brand ideas to clients

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  An appetite for learning and wrestling with challenging topics across a diverse range of clients/ industries

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  Graduate degree in Statistics, Computer Science, Marketing, Economics, Math or a related field (or professional experience providing an equal level of accomplishment) is preferred

Passionate and Driven

• Experience employing statistical techniques such as regression modeling, conjoint modeling, and structural equation modeling

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  Analysis and synthesis of complex datasets either through tools like SPSS and Excel or statistical computer languages (Python, R)

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  Outstanding communications, writing and interpersonal skills

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  Excellent business intuition, ability to connect the dots between the data and implications for our clients' businesses

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  Ability to thrive in team situations, actively contributing thinking that enhances and/or challenges key assumptions understanding how to successfully motivate and leverage junior and senior team members

Leading by Example

• Demand better, reach higher, and expect more of yourself and your colleagues, while demonstrating gratitude and offering support in your everyday actions

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  Celebrate debate, discussion, disagreement, and feedback, with an open mind to new ways of thinking and doing
• Support others and embrace optimism; act with passion, intention, and goodwill while building on and elevating everyone's contributions and sharing in our collective success

About Lippincott
Lippincott is a global brand, marketing and experience consultancy committed to helping companies address their most complex brand challenges. Identifying fresh opportunities and realizing brand possibilities is our specialty. Since 1943, Lippincott has produced lasting, transformative impact for clients across a range of sectors. As part of the Oliver Wyman group, Lippincott brings high-caliber industry and operational insights into our work, blending a management consultancy's strategic rigor with a proven legacy of design and creativity.

Who We Are, Together...
We promote a culture of collaboration and performance through our three core values:

We demand better , reach higher, and expect more of ourselves and our colleagues. We demonstrate gratitude, offer support, and embrace optimism every day.

We celebrate debate, discussion, disagreement, and feedback, with an open mind to new ways of thinking and doing.

We act with passion, intention, and goodwill while building on and elevating everyone's contributions and sharing in our collective success.

In our pursuit to produce meaningful change, we want our people to feel heard, respected and valued through our words and actions - goals we can only achieve with a sustained commitment to inclusion and belonging. We seek the best and brightest ideas from a variety of backgrounds and experiences because we know that's what it takes to continuously push the boundaries, solve our clients' most complex challenges, and foster an inspiring culture of rigorous creativity. We celebrate and leverage our differences and our commonalities so everyone feels safe, supported and encouraged to be wide open, to say "yes, and!" and to demand better of ourselves and one another. We aspire to be positive role models for inclusion at an individual level, corporate level, and societal level.

The applicable base pay for this role ranges from $105,000- $130,000 The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position will be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health benefits, 401K savings as well as employee assistance programs.

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.


Requisition #: MAMCGLOBALR314821EXTERNALENGLOBAL

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